🚚✨ Processing Times

All orders are processed within 1–2 business days.
During launches, sales, or busy periods, please allow an extra day. 💕🎀

You’ll receive a confirmation email + tracking details once your order has been shipped. 📧💗

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🇬🇧💌 UK Shipping

• Standard Shipping: 2–4 business days ✨

Shipping rates are calculated at checkout based on your order + location. 🎀

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🌍💖 International Shipping

We ship worldwide 🌸✨

Approx delivery times:

• Europe: 4–7 business days 💗

• USA & Canada: 5–7 business days 💕

• Australia / Middle East: 7–10 business days 🌺

Times may vary due to customs. 💫

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💘 Customs & Import Fees

International orders may be subject to:

• Customs fees

• VAT

• Duty charges

These are the responsibility of the customer. 🌷

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📦💞 Lost, Stolen or Damaged Parcels

If your parcel is lost or arrives damaged:

• Email us at info@delarosesisters.co.uk 💌

• Include your order number + photos

We’ll assist you right away. 💖✨

Please note: once parcels are handed to the courier, delays are outside our control. 🌸

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🎀 Address Errors

If you entered the wrong address, please contact us within 24 hours.
We cannot change the address once your order has shipped. 💗

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💐 Order Tracking

You will receive a tracking link via email so you can watch your package on its glam journey to you. 💕📦✨